Broker guides / Clearbit (HubSpot)

How to opt out of Clearbit (HubSpot)

Company and person enrichment used by HubSpot's visitor identification.

Legal entity
HubSpot, Inc. (Clearbit brand)
What it can learn
Your employer, title, work email
Request channel
a privacy request portal: https://preferences.hubspot.com/?locale=en
Stated response time
45 days
Last verified
2026-11-06, from their privacy page (confirmed)

Do it yourself

  1. Open https://preferences.hubspot.com/?locale=en and choose both "delete my personal information" and "do not sell or share".
  2. Fill in your name, the email address you want removed, and your state. Use "myself" if it asks who is submitting.
  3. If the portal fails or you prefer email, write to privacy@hubspot.com with the sample text below.
  4. Watch your inbox, including spam, for a verification email and click it.
  5. Note the date you sent it. Clearbit (HubSpot) says it responds within 45 days. If nothing comes back, send a follow-up citing that deadline or call (866) 241-4820.

What to expect from Clearbit (HubSpot)

What to say

Copy this, fill in the brackets, and send it from the address you want removed. Shield fills it in for you and tracks the reply.

Subject: Deletion and opt-out request (personal data) - [Your full name]

To the Privacy Team at HubSpot, Inc. (Clearbit brand):

I am a resident of California. I am submitting this request myself, not through an agent. I ask Clearbit (HubSpot) to:

1. Delete all personal information you hold about me, including identity-graph and visitor-identification records, hashed identifiers, and any records obtained from or shared with partners, and to direct your service providers and contractors to do the same;
2. Stop selling or sharing my personal information, including for cross-context behavioral advertising and visitor identification, and record a permanent opt-out;
3. Confirm in writing what categories of personal information you held about me, the sources, and the third parties you disclosed it to.

I make this request under:
- the right to delete under Cal. Civ. Code § 1798.105
- the right to opt out of sale and sharing under Cal. Civ. Code § 1798.120
- the right to know under Cal. Civ. Code § 1798.110
- the Tex. Bus. & Com. Code ch. 541 (Texas Data Privacy and Security Act), to the extent you process data about Texas residents

The identifiers you may use to locate my records are:
Name: [Your full name]
Email: [the email address you want removed]
Phone: [your phone number, optional]
Mailing address: [street address], [city], CA [ZIP]
State of residence: California

Please use this information only to verify and fulfil this request. Please confirm receipt within 10 business days and completion within 45 days, and reply to this email with the tracking address req-[tracking-id] kept in copy so the confirmation is logged. If you deny any part of this request, state the specific legal basis.

Thank you,
[Your full name]

Questions people ask

Why does Clearbit (HubSpot) have my work details?
Clearbit (HubSpot) builds company and contact profiles from public sources, partners and website visits, and sells access to sales teams. Visitor-identification tools use that database to put a name or employer on an anonymous visit.
Is it legal to make Clearbit (HubSpot) delete my data?
Yes. California residents have the right to delete (Cal. Civ. Code § 1798.105) and to opt out of sale or sharing (Cal. Civ. Code § 1798.120); Texas residents have equivalent rights under Tex. Bus. & Com. Code ch. 541 (Texas Data Privacy and Security Act); most other states with privacy laws grant the same. Many brokers honor requests from any US state as a matter of policy.
How long does Clearbit (HubSpot) take?
Clearbit (HubSpot) states 45 days.
Will they come back?
Possibly. B2B databases refresh from new sources, so a periodic re-check is sensible, especially after a job change.

Find out which sites are running this on you

The free Pixel Shield extension lights up the moment Clearbit (HubSpot) or any of 16 other identity pixels fires on a page you visit. Shield ($39/yr) prepares this request for every broker, tracks the replies on a private alias, and re-files every 90 days.

This guide is published by Pixel Shield, a software tool, and is not legal advice. Clearbit (HubSpot) and its marks belong to HubSpot, Inc. (Clearbit brand). Details were read from the company's own privacy page on 2026-11-06; if something has changed, the DIY link is https://preferences.hubspot.com/?locale=en.