Broker guides / Albacross
How to opt out of Albacross
IP-to-company visitor identification for B2B sales teams, based in Sweden.
- Legal entity
- Albacross Nordic AB
- What it can learn
- Your employer, title, work email
- Request channel
- an email to their privacy address: support@albacross.com
- Stated response time
- 30 days
- Last verified
- 2026-11-06, from their privacy page (confirmed)
Do it yourself
- Write to support@albacross.com from the email address you want removed. Use the sample text below; it cites the laws and lists what to delete.
- Note the date you sent it. Albacross says it responds within 30 days. If nothing comes back, send a follow-up citing that deadline.
Their policy asks requesters for an IP address and company name, because they key records on company IP ranges. The request offers to provide the IP addresses you use if they need them. No opt-out page exists; /opt-out shows the privacy policy.
What to say
Copy this, fill in the brackets, and send it from the address you want removed. Shield fills it in for you and tracks the reply.
Subject: Deletion and opt-out request (personal data) - [Your full name]
To the Privacy Team at Albacross Nordic AB: I am a resident of California. I am submitting this request myself, not through an agent. I ask Albacross to: 1. Delete all personal information you hold about me, including identity-graph and visitor-identification records, hashed identifiers, and any records obtained from or shared with partners, and to direct your service providers and contractors to do the same; 2. Stop selling or sharing my personal information, including for cross-context behavioral advertising and visitor identification, and record a permanent opt-out; 3. Confirm in writing what categories of personal information you held about me, the sources, and the third parties you disclosed it to. I make this request under: - the right to delete under Cal. Civ. Code § 1798.105 - the right to opt out of sale and sharing under Cal. Civ. Code § 1798.120 - the right to know under Cal. Civ. Code § 1798.110 - the Tex. Bus. & Com. Code ch. 541 (Texas Data Privacy and Security Act), to the extent you process data about Texas residents The identifiers you may use to locate my records are: Name: [Your full name] Email: [the email address you want removed] Phone: [your phone number, optional] Mailing address: [street address], [city], CA [ZIP] State of residence: California Please use this information only to verify and fulfil this request. Please confirm receipt within 10 business days and completion within 45 days, and reply to this email with the tracking address req-[tracking-id] kept in copy so the confirmation is logged. If you deny any part of this request, state the specific legal basis. Your policy asks for an IP address and company name to locate records. Please search by the identifiers above first; if you also need the IP addresses I have used, reply and I will provide them. If you are processing my data as a controller established in the EU, please also treat this as an objection and erasure request under Articles 17 and 21 of the GDPR. Thank you, [Your full name]
Questions people ask
- Why does Albacross have my work details?
- Albacross builds company and contact profiles from public sources, partners and website visits, and sells access to sales teams. Visitor-identification tools use that database to put a name or employer on an anonymous visit.
- Is it legal to make Albacross delete my data?
- Yes. California residents have the right to delete (Cal. Civ. Code § 1798.105) and to opt out of sale or sharing (Cal. Civ. Code § 1798.120); Texas residents have equivalent rights under Tex. Bus. & Com. Code ch. 541 (Texas Data Privacy and Security Act); most other states with privacy laws grant the same. Many brokers honor requests from any US state as a matter of policy.
- How long does Albacross take?
- Swedish controller under GDPR; one month is the statutory response window there. No US response time stated.
- Will they come back?
- Possibly. B2B databases refresh from new sources, so a periodic re-check is sensible, especially after a job change.
Find out which sites are running this on you
The free Pixel Shield extension lights up the moment Albacross or any of 16 other identity pixels fires on a page you visit. Shield ($39/yr) prepares this request for every broker, tracks the replies on a private alias, and re-files every 90 days.
This guide is published by Pixel Shield, a software tool, and is not legal advice. Albacross and its marks belong to Albacross Nordic AB. Details were read from the company's own privacy page on 2026-11-06; if something has changed, the DIY link is https://albacross.com/privacy-policy.